Shipping Policy

Last updated: May 10, 2026

At ILNOR, every product is thoughtfully packed and carefully shipped to ensure it reaches you safely and in excellent condition.

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Order Processing

Ready-to-Dispatch Products

In-stock products are usually shipped within 1 business day from the date of order confirmation.

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Made-to-Order Products

Custom or made-to-order pieces are typically dispatched within 7 business days from the order date unless otherwise specified.

Production timelines may vary depending on:

• customization requirements

• order volume

• product complexity

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Shipping Coverage

ILNOR ships across India and also offers international shipping for select products and regions.

International shipping availability may vary depending on:

• product size

• destination country

• shipping feasibility

• customs regulations

For international shipping assistance, customers may contact us directly before placing an order.

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Delivery Timelines

Estimated delivery timelines after dispatch:

Within India

• Metro Cities: 3–7 business days

• Other Locations: 5–10 business days

International Orders

Delivery timelines vary based on destination, customs clearance, and courier operations.

Please note that shipping timelines are estimates and may occasionally be affected by:

• courier delays

• weather conditions

• operational disruptions

• customs processing

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Express Shipping

Express shipping may be available for ready-to-dispatch products, especially in metro cities.

Availability depends on:

• product availability

• delivery location

• courier feasibility

Express shipping is chargeable separately depending on the order and destination.

Customers are encouraged to contact us before placing an order for express shipping assistance.

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Shipping Charges

Shipping charges, where applicable, are calculated based on:

• product dimensions

• delivery location

• order value

• shipping method

ILNOR may offer free shipping on select products, order values, or promotional campaigns within India.

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Packaging

All ILNOR products are packed using protective packaging materials suitable for furniture, wooden products, and fragile décor components.

Additional protective care is provided for:

• glass tubes

• hydroponic accessories

• delicate components

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Damaged or Incorrect Deliveries

If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery.

Please share:

• your order number

• photos/videos of the package and product

• a brief description of the issue

After review, we will assist with:

• replacement

• replacement parts

• repair assistance

• or an appropriate resolution where applicable

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Incorrect Address Information

Customers are responsible for providing accurate shipping details during checkout.

ILNOR is not responsible for delays or delivery failures caused by incorrect or incomplete address information.

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Contact Us

For shipping-related assistance or delivery support:

📧 info@ilnor.shop
📞 +91 92668 70502

ILNOR
Lucknow, Uttar Pradesh, India